Web Hosting
What
is Web hosting?
How
much will my hosting provider charge me to transfer
my Web address(domain name)
to use with my new Web site?
How
do I know that I'll have a reliable hosting provider
for my Web site?
Web
Address
What
is a Web Address (Domain Name)?
Do
I have to get a new Web address or can I use
one that I already have?
I
can't find a Web address that works for my Web site;
lots of the names I've tried are taken. I don't have
a Web address to transfer either. What should I do?
Questions
about PST
What
is a Web site "Design"?
Will
I be able to see my site before it gets published to
the Internet?
How
long will it take me to build my site?
What
if I want to change my site content after it's been
published online?
What
if I want to change my Web site design after its been
published to the Internet?
How
much will it cost to make changes to my Web site after
the warranty expires?
How
can I be sure my site will be unique?
Billing
and Cancellation Information
What
credit cards do you accept?
What
company will bill my credit card?
What
is your Returns/Cancellation Policy?
What
is a Web Address (domain name)?
Practically speaking, your
Web Address is your Internet identity and your online
brand. Your customers will remember this name and use
it to find your Web site, your products or your services.
And since no two parties can ever hold the exact Web
Address simultaneously, your Internet identity is totally
unique.
Technically, a Web Address
is an addressing construct used for identifying and
locating computers on the Internet. While computers
use Internet Protocol (IP) numbers to locate each other
on the Internet, people find them hard to remember.
Therefore, Web Addresses were developed to permit the
use of easily remembered words and phrases to identify
Internet addresses.
For example, the Web Address
yourcompany.com represents your Web site.
When you type yourcompany.com into a Web browser or
send e-mail to someone at yourcompany.com, the Domain
Name System (DNS) translates yourcompany.com into the
IP numbers used by the Internet and connects you to
your Web site.
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Do I have
to get a new Web address or can I use one that
I already have?
You can use an existing
Web address or request a new one.
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What
is Web hosting?
In order to establish your
online identity with a Web site, you'll need the name
and number of at least two computers (known as hosts
or name servers), so your customers can find you on
the Internet. You may have these special computers in
your organization, or you may need to arrange for name
service with an Internet Service Provider or Web hosting
company. PST can make suggestions as to which hosting companies will best serve you and your company's needs.
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How
much will my hosting provider charge me to transfer
my Web address (domain name) to use with my new Web
site?
Most hosting providers
do not charge to transfer a Web address. Please note
that PST does not charge for this transfer
at all; any transfer charges that you may incur would
come directly from your current hosting provider.
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How do
I know that I'll have a reliable hosting provider for
my Web site?
To simplify the process
of getting your Web site up and running, we can assist in finding reliable Web site hosting for you. We partner with
leading, reliable hosting providers as well.
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I can't
find a Web address that works for my Web site; lots
of the names I've tried are taken. I don't have a Web
address to transfer either. What should I do?
Your Web site must have
a Web address in order to be found on the Internet.
And you have to have a Web address to subscribe to our
monthly plans. But if you want to get a Web site now
(and register your Web address later) you can have PST build your site, then download the site to
your computer. Just remember that your Web site won't
be on the Internet until you have registered your Web
address. Your next step will be to arrange for the Web
site to be hosted by the provider of your choice. Many
hosting providers offer "third level domain names" (e.g.
www.yourcompany.abccompany.com). If you have dial up
access to the Internet through an Internet Service Provider
(ISP) you may already have space for a Web site with
a third level domain name. Check with your existing
provider for details.
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What
is a Web site "design"?
Web site designs are professional-quality
templates that include complex features such as intricate
page layouts (versus basic headers and wallpapers),
custom interactive buttons (versus hyperlink navigation),
unique font and color schemes (versus basic HTML text
styles), and the use of dynamic button rollovers.
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Will
I be able to see my site before it gets published to
the Internet?
Yes, we let you preview
your personalized Web site before you publish it. Each
time we change your content you can preview your site
to make sure you like what you see. And, you can change
your content after we've published it.
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How long
will it take to build my site?
We
can quickly create your Web site within 2 business days
and present it to you online. Once you review and give
us your feedback, the remaining process to complete
the site and make it live online takes an additional
3 business days.
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What
if I want to change my site content after it's been
published?
Our Web sites are designed
to be flexible and to grow with your business. You can
always update your text and graphics by simply requesting
your changes.
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What
if I want to change my Web site design after its been
published to the Internet?
In the event you wish
to select a different design from our gallery after
the initial presentation of the Web site, you will be
subject to a $200.00 Design Change fee.
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How
much will it cost to make changes to my Web site once
the warranty period expires?
Quite often if a client simply needs
a quick change such as editing text which will only
take a few minutes we simply do it for free. If the
changes or additions appear to be significant then we
either produce another contract for the development
at a fixed cost, or simply bill you at our current hourly
rate. Currently our rates start at $50.00 per hour for
design and $100.00 per hour for programming.
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How can
I be sure my site will be unique?
Each Web site design gives
you the structure for your site and then you can add
unique elements according to your needs. You can include
your company name, logo, artwork, photos, personalized
text, button headers etc. In addition, our library of
designs is always growing.
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What credit
cards do you accept?
Visa & Master Card are accepted.
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What company
will bill my credit card?
Premier Systems and Training, Inc.
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What
is your Returns/Cancellations Policy?
In the event you are not
happy with the initial home page design $100.00 of your
payment is non refundable. Your refund minus this fee
will be processed within 3 to 5 business days. You shall
have the right to a half refund if not satisfied after
reviewing the remaining pages of the web site. If you
purchase one of our Web sites and have downloaded it,
published it to the Internet, or more than 30 days have
passed since the initial presentation of the web site,
then no refunds will be given.
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