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Chatham Area Transit (CAT)
Regional transit authority obtains professional web presence, allows customer interaction with website developed by PST.
CASE STUDY
SOLUTION OVERVIEW

Company
Chatham Area Transit Authority (CAT)

Customer Profile
Operates a fleet of buses, shuttles, and ferries in the Chatham County (Georgia) area, serving a ridership of nearly 4 million (2004 statistics).  It is a county agency funded by federal, state and municipal entities, as well as fare collections, and it employs nearly 200 people.

Business Opportunity
CAT required an improved website that allows viewers to navigate more easily in, and interact more effectively with, a professionally designed website.  In addition, as a government agency, CAT required its website to be accessible to the visually impaired.  Also, there was a need to improve capabilities of CAT personnel to update various sections of the site, such as schedules, board minutes, and employee communications (secure area).

Solution Description
PST built a complete interactive, data-driven website which allows the public to view schedules, fare info, plus many other features, including an interactive "play" area for kids.  In addition, there is a secure section for CAT employees to view newsletters and other information pertinent to them.  PST also built a secure "back-end" for the site allowing CAT staff to update the main site on their own.  Finally, the site conforms to accessibility standards for the visually impaired.

Benefits

  • Website provides customers with the ability to view routes, fares, and schedules.
  • Employees can view important HR information, via secure pages, from anywhere.
  • Visually-impaired customers can obtain all necessary information from the site as well.
  • Client can maintain the site without turning to outside consultants.

Software and Services

  • MS SQL Server Database 
  • ASP.NET 2005 Web Application 

Vertical Industries
Transit authorities, transportation

Country/Region
United States

 

PST provided a professional, interactive website showcasing Chatham Area Transit's routes, fares, and services.  Also, the site allows CAT employees to view newsletters and other important HR information.  In addition, CAT staff can maintain the website on their own through a secure "back-end" web-based application. The Chatham Area Transit website is available at
www.catchacat.org

Business Opportunity
In an increasingly "wired" world, it has become more important for various agencies to become open to their consumers, even for those with disabilaties, via an easy-to-navigate and user-friendly web presence.  Chatham Area Transit has responded to this trend by requiring a professional, interactive website available for consumers to view transit routes, schedules and fares, along with other public information.

Solution
PST developed the website using the latest ASP.NET technology and a Microsoft SQL Server database. The site organizes the CAT "inventory" of fares, routes, schedules, and various documents.  Viewers can see details of the various routes and schedules, and children even have an interactive "play" area on the site.  CAT employees can view various updated HR documents and information in a secure, password-protected area of the site as well.  The entire site conforms to the latest standards for accessibility by those with disabilities.

In addition, PST built a secure "back-end" for the site, allowing CAT staff to maintain their main website - add, modify, or remove routes, schedules, notices, board minutes, etc.

For more information about Premier Systems & Training's solution building or training services, call the PST sales staff at (912) 356-1444 or (800) 955-1752. To access information using the World Wide Web, go to: http://www.pstrain.com. Contact PST by email.

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The names of actual companies and products mentioned herein may be the trademarks of their respective owners.


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